Contact information

Contact Information

We are here to assist you with any questions regarding our natural wellness formulations, order status, international shipping, or store policies. Please reach out to us using any of the communication channels below.

Customer Support & Inquiries

• Legal Entity Name: Biotex Life Solutions Private Limited
• Email Support: info@biotex.in (Monitored 24/7; average response time within 24 business hours)
• Phone / WhatsApp Support: +91 94945 88686 (Available Monday to Saturday, 9:30 AM – 6:30 PM IST)

Registered & Corporate Headquarters

Biotex Life Solutions Private Limited

Plot No. 34, Bhavana Enclave-3, New Bowenpally, Balanagar,

Hyderabad, Telangana, India - 500011

Online Support Hours

• Monday to Saturday: 9:30 AM – 6:30 PM (IST)
• Sunday & Public Holidays: Closed (Emails sent during this time will be responded to on the following business day)